Terms of service

Last updated: October 2026. The Spanish version is the reference text.

The service

Marchant Digital Technology Services SpA provides private passenger transfers, mainly to and from Arturo Merino Benítez International Airport (SCL), in the Santiago Metropolitan Region. We also provide point-to-point transfers, tours and trips within and outside the region, arranged individually and by quote.

Quote and price

The exact price is calculated from the information you give us and confirmed before you book. The quoted price is the same for every payment method and includes tolls.

Booking

Bookings are made on WhatsApp. For the service to run smoothly, the person booking must give accurate and complete details: addresses, date, time, number of passengers, number and size of suitcases, pets and, for airport transfers, the flight number.

Vehicles, passengers and luggage

The vehicle is assigned according to the number of passengers and suitcases you tell us. If this changes, we may need to change the vehicle or adjust the price.

Tours and trips

On tours and trips, the contracted service is the transport. Tickets, passes, meals and third-party services are not included unless the quote expressly says so.

Pets

Small pets (up to 5 kg) and medium pets (5 to 15 kg) are accepted, always in a carrier, for a size-based surcharge given with the quote. Large pets or pets without a carrier are not accepted.

Payment

Cash (Chilean pesos, US dollars or Brazilian reais), bank transfer, or debit or credit card, as agreed when booking.

Contact

For any question, message us on WhatsApp at +56 9 6543 7686.